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Personal Shopping

Your perfect personal shopping experience starts here - get all the details you need!

What is the duration of a personal shopping session?

Each personal shopping session is 30 minutes long. The 30-minute appointment time starts at the scheduled time, not upon arrival. Please arrive on time, as late arrivals cannot be accommodated with extended time and may result in a shortened appointm

How do I book an appointment?

You can book a personal shopping appointment using our online booking system. All appointments must be booked in advance and confirmed by us. We recommend booking early to secure your preferred time!.

Do I need to bring anything to my personal shopping appointment?

Yes, we require valid photographic ID for all attendees. Acceptable forms of ID include:. Failure to present valid ID will unfortunately result in appointment cancellation. Please note: You are welcome to bring someone with you, but everyone attendin

What happens if I arrive late for my appointment?

Late arrivals sadly cannot be accommodated with extended time and may result in a shortened appointment or cancellation. Please note: we reserve the right to cancel appointments if clients arrive more than 10 minutes late.

Can I reserve or hold items for future purchase?

Unfortunately, we cannot hold or reserve items. Payment for items must be made in full at the time of purchase.

What if I need to cancel or reschedule my appointment?

Cancellations or rescheduling requests must be made at least 24 hours in advance of your appointment. To cancel or reschedule, please contact us at [email protected]. No-shows may result in booking restrictions, and rescheduling within

Can I get a refund for purchases made during a personal shopping appointment?

All purchases made during our personal shopping appointments are final and non-refundable once paid.

What payment methods are accepted at your personal shopping appointments?

We accept payment by card only. Please note: we do not accept cash payments, and payment must be made in full at the time of purchase.